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TravelBusinessClassTravelBusinessClass

Customer Support Representative - Travel Experience Required | From $1, 200

Salariu
1 200 – 3 000 dolari
Oraș
Chișinău

Salariul față de piață

Angajatorul n-a scris salariul. La joburile de operator call-center se oferă de obicei:

Mediana 14 500 lei · de obicei 11 500 – 17 500 lei · din 68 anunțuri active

  • Cu experiență
  • Full-time
  • În locația angajatorului

We're a fast-growing team in the aviation/travel-tech space, and we're looking for a Customer Support Representative who takes pride in turning a stressful travel moment into a smooth one for our passengers.

What you'll do:

  • Handle ticketing, reservations, and passenger requests with professionalism and speed
  • Process refunds for delayed or cancelled flights
  • Keep passengers informed on flight schedules, delays, and cancellations
  • Resolve complaints calmly and constructively, escalating when needed
  • Build long-term trust with customers through consistent, high-quality service over the phone

What you bring:

  • English at B2+ level, with confident verbal communication
  • Hands-on experience and confident use of GDS systems
  • Previous customer support experience in the travel or aviation industry
  • Availability for evening/night shifts
  • Strong problem-solving skills and genuine empathy
  • Attention to detail and flexibility in a fast-paced environment

What we offer:

  • Competitive salary: fixed base + uncapped performance bonuses
  • Official employment with full social package
  • Office-based role in Chișinău
  • Structured onboarding and a clear path for growth within the team
  • Fixed 8-hour shifts - no unpredictable overtime
  • A modern, well-located office and a genuinely supportive team culture

Sound like you? Send your CV to hr@tbc.md — we'd love to hear from you.

E-mail: hr@tbc.md

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