HubSpot & Revenue Operations Manager

Valcro Tech angajează:

100% Remote | Full-Time

We are looking for an experienced HubSpot & Revenue Operations Manager to take end-to-end ownership of HubSpot and help us build scalable processes across Marketing, Sales, Customer Success, Support, Renewals and our Partner Channel.

This is a hands-on role for someone who understands both the technical side of HubSpot and the commercial processes behind it. You will act as our internal HubSpot expert and Super Admin, ensuring that our CRM, automation, data and reporting support the way the business grows.

Your Responsibilities

• Own and administer HubSpot across Marketing, Sales, Service and Content Hub
• Manage users, permissions, licences, properties, objects and overall CRM governance
• Design and maintain CRM architecture, pipelines, lifecycle stages and data structures
• Build and optimise workflows, lead scoring, routing, sequences and automated handovers between teams
• Maintain high data quality through validation, deduplication, enrichment, imports and regular audits
• Build and manage separate pipelines for new business, renewals, upsell/cross-sell and partner-sourced opportunities
• Automate recurring customer renewals and support accurate ARR/MRR, churn and retention reporting
• Build dashboards and reporting for Sales, Marketing, Customer Success, Partners and Management
• Manage HubSpot integrations with external systems, including finance, billing, product and advertising platforms
• Coordinate API/webhook integrations together with developers where required
• Build and optimise our Partner Operations in HubSpot, including partner records, deal registration, lead distribution, onboarding and partner reporting
• Support the implementation and ongoing development of a partner portal
• Configure and optimise Service Hub, including ticket pipelines, routing, SLAs, customer feedback and customer-health signals
• Connect customer-support information with renewals, churn-risk identification and upsell opportunities
• Manage and continuously improve our HubSpot-hosted website, landing pages, forms, CTAs and CRM-connected content
• Support SEO, AEO/GEO, conversion optimisation and website performance
• Train HubSpot users and maintain clear internal documentation and governance standards

What We're Looking For

• 3–5+ years of hands-on HubSpot experience in a B2B environment, ideally SaaS or technology
• Strong practical experience with Sales Hub, Marketing Hub, Service Hub and Content Hub
• Experience designing complex workflows, multiple sales pipelines and CRM data structures
• Experience with custom objects, integrations and automation
• Understanding of Revenue Operations and recurring-revenue models
• Experience with renewals, subscriptions and metrics such as ARR, MRR, NRR and churn
• Experience with partner/channel operations or partner programmes within a CRM
• Strong reporting and analytical skills
• Advanced Excel and/or SQL knowledge
• Working knowledge of HTML, CSS and HubL
• Ability to translate business requirements into scalable CRM processes and technical solutions
• Strong communication skills and confidence working independently with different business stakeholders
• Very good English

Nice to Have

• HubSpot certifications in Sales, Marketing, Service, Content Hub or Revenue Operations
• Operations Hub experience
• Experience with HubSpot Data Sync and custom-coded workflow actions
• Basic JavaScript or Python
• Experience working with the HubSpot API and webhooks
• Experience with PRM platforms such as PartnerStack or Impartner
• Experience integrating HubSpot with finance or billing systems
• Experience with tools such as Lusha and MEDDPICC-based sales processes

What You Can Expect

This is a 100% remote, full-time position with significant ownership and the opportunity to shape how HubSpot and Revenue Operations work across the organisation.

You won't simply maintain an existing CRM. You will help design and continuously improve the processes connecting Marketing → Sales → Customer Success → Renewals → Support → Partners.

We are looking for someone who enjoys combining technology, data, automation and business processes and who wants to take real ownership of the platform.

Location: Remote
Employment: Full-Time
Language: English
Start: As soon as possible

E-mail: info@valcro.tech
Site: https://www.valcro.tech